Another group problem solving approach is through what is known as business mastermind groups which at times is referred to as action learning, although I like to distinguish between the two processes as there are differences. Here typically groups of business people are brought together to work on issues which are then solved through a process of questioning and sharing ideas.
I have seen business mastermind groups work very well for owners of small businesses who benefit greatly from the experience of outside expertise to help develop themselves and the business. I have seen these groups referred to as ‘the board you can’t afford as they draw upon the expertise of set members who can offer a different perspective tp help the ‘issue holder’ solve their problem.
It contrasts with pure action learning in that the issue holder relies less on set members asking questions to draw out the issue holder’s own solutions and more on using the experience, ideas, thoughts and suggestions of those in the group.
This can be an immensely powerful process in which set members from totally different backgrounds and experience to the issue holder can offer a totally fresh perspective to the challenge, and they can even contribute if they have no experience. In just 30 minutes having had their challenge or question listened to and clarified they can go away with a long list of ideas for moving forward. Knowing they are accountable to the group and progress will be reviewed there is an incentive to take action.
As with action learning there is an emphasis on critical reflection and any ‘input’ from the group members should be given more as reflection and thoughts rather than concrete advice.
Action learning principles
can be applied and the
role of the facilitator
is one of ensuring that the process is followed, set members develop and learning is derived.